FAQs - TravelUstaad.com

Why Travelustaad.com?

Pakistan's largest and fastest growing online ticketing platform. Affordable and discounted Air tickets, Hotels, Packages, Visa, Umrah available. Multiple Payment Channels for our customers. 24/7 Customer support Center with trained travel consultants for customer support and assistance.

Using Travelustaad.com search engine, you can:

Registration is absolutely free. User need to provide only following information for registration:

FAQs

How do I know if my purchase was successful?

Ans: After completion of ticket purchase procedure, you will be notified through an SMS and Email upon your register mobile number and email. You can also view your status of ticket on Travelustaad personal login.

Can customers choose their own seat?

Ans: Yes, through Travelustaad customer can get desire cabin seat (Window, Aisle, Bulkhead, basinet). *Airline Rules Applied.

What ticket types are available for online purchase?

Ans:

  • Domestic
  • International
  • Group Tickets

You can purchase E-Tickets with variety of popular online payment methods in Pakistan mentioned below:

Ans:

  • Debit/Credit Cards
  • Easypaisa Shop
  • Easypaisa Mobile account
  • Jazz Cash Shop
  • Jazz Cash Mobile account

How Travelustaad help support and assist in case of any assistance required?

Ans: 24/7 our Customer Service support representative is available for your support and assistance on toll free (0800-74462), you can also contact us on email (support@travelustaad.com), we can also provide support and assistance over call and Whatsapp (0300 0495522).

What if I do not receive my confirmation email?

Ans: Please check your “junk” and “spam” folders for confirmation email or you can login to your Travelustaad ID and from your Dashboard you can get details of your booking and tickets.

What kind of tickets can be booked?

Ans: All types of Air Tickets First, business and Economy on more than 700+ airlines around the world.

How can the tickets be booked?

Ans: Tickets can be booked through website Travelustaad.com, or Travelustaad application (Android, iOS and Windows) or through our Call Center.

What are the payment methods?

Ans: You can purchase E-Tickets with variety of popular online payment methods in Pakistan mentioned below:

  • Debit/Credit Cards
  • Easypaisa Shop
  • Easypaisa Mobile account
  • Jazz Cash Shop
  • Jazz Cash Mobile account

What are the requirements for booking a ticket?

Ans: Customers provide traveling dates and sector / preferred Airline if any. Moreover, some personal details are also required i.e. Name, Phone#, Email and CNIC. (as per Airline requirement)

  • Name as per Passport (for International Booking)
  • Email Address
  • Mobile Number
  • Name and CNIC number (for Domestic Booking)

What are Perks?

Ans: Travelustaad.com offers hassle free bookings with the following perks on your bookings.

  • You can book your tickets for in just a few clicks.
  • We offer multiple discounts on airline, hotels, Packages, Umrah.
  • Facing mobs and stampedes is not a problem anymore.
  • A user-friendly search engine provide you best fares and filters to get best results.
  • 24/7 customer service regarding your bookings.

What if password is been forgotten?

Ans: If you forget your password, Just click on "Forgot Password" and provide your email address with which you get registered with Travelustaad. An Email will be sent to you and you can reset your password through that email.

Travelustaad.com A Product of Six Sigma Travel Group

Six Sigma Travel Group is a premier travel management organization in Pakistan, operating under the renowned brand Six Sigma Travels. Founded with a vision to deliver end-to-end travel solutions, Six Sigma Travels has emerged as a trusted and reliable name in the travel industry. The company is celebrated for its unwavering commitment to excellence, customer satisfaction, and innovative service offerings.

Travelustaad, a flagship initiative by Six Sigma Travel Group, is proudly recognized as Pakistan’s largest travel agent. It offers a wide array of travel services designed to meet the diverse needs of modern travelers. Specializing in a Self Ticketing B2B Portal, Airline ticketing, Hotel reservations, Umrah packages, visa assistance, Holiday packages, and more, Travelustaad has established itself as a dependable and customer-centric brand in the travel industry.

Our Global Presence

Our operations extend globally, with a dedicated office in Dubai operating under the umbrella of Six Sigma Travel Group as Six Sigma Travel LLC. Additionally, we have a strong presence in KSA (Kingdom of Saudi Arabia), ensuring seamless travel solutions for our clients across the region.